A Guide to Student Support Services at the Technical University of Denmark

Welcoming over hundreds of international exchange students each year, the Technical University of Denmark (DTU) is a beacon of innovation and excellence in the heart of Scandinavia. With a student body that spans across 99 countries, DTU is not just an educational institution; it's a vibrant, globally connected community set just 15 km from the cosmopolitan pulse of Copenhagen. This blog is dedicated to guiding you through the myriad of student support services DTU offers, designed to make your academic journey as smooth and enriching as possible.

From administrative assistance to cultural acclimatization, DTU's International Student Services ensure that you have all the support you need to navigate your new life in Denmark and at DTU. Whether it's choosing the right course from over 1200 options taught in English, joining social clubs, or tapping into DTU Skylab for innovative projects, the university is committed to providing an inclusive and supportive environment.

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Study Guidance at Technical University of Denmark

The Study Guidance Office at DTU offers comprehensive support for all study-related queries, including course planning, credit transfers, and navigating university rules. Staffed by current DTU students, the office provides drop-in guidance, phone consultations, and email support, ensuring timely assistance for your academic needs. Their contact information can be found below:

  • Phone: +45 45 25 11 99, available Monday, Wednesday and Friday from 9 a.m.-11 a.m.
  • Physical drop in guidance: Lyngby campus' opening hours are Monday, Wednesday and Friday from 12 noon-2 pm

With a commitment to confidentiality and adherence to privacy policies, the office ensures a secure and supportive environment for discussing personal academic concerns.

For more details, including opening hours and contact information, visit the DTU Study Guidance page.

International Student Services at DTU

International Student Services at DTU provides crucial assistance with exchange options and addresses both administrative and cultural inquiries related to adjusting to a new country and university environment. They offer specific contact details for inquiries and maintain office hours for drop-in visits on both the Lyngby and Ballerup campuses​​.

The International Admissions Office plays a vital role in guiding potential students through the application process, specifically targeting those with bachelor's degrees from outside Denmark. This office is a key contact point for international students considering DTU for their higher education​​.

Study Administration at DTU

The Study Administration at DTU handles a wide array of administrative tasks for BEng, BSc, or MSc students. According to the DTU website, they assist students with:

  • Registration in connection with teaching, exams, leave of absence, withdrawal of registration and other circumstances
  • Student card, whether issuing a replacement for a lost card or applying for the first time
  • Stamp and signature of transcripts and enrollment confirmations
  • Registration of grades
  • Questions about reported projects
  • Questions about deadlines and credit transfer when you have changed study program or field of study
  • Questions about deadlines and credit transfer when you have been readmitted
  • Registration of credit transfer
  • Registration of a transitional semester for the MSc program
  • Printing of diplomas
  • Verification of old diplomas

Students can contact the Study Administration via email or phone during specific hours and visit in person at either the Lyngby or Ballerup Campus.

For more information, including contact details and office hours, visit the DTU Study Administration page.

SU Office at DTU

The SU Office at DTU is a pivotal resource for students, offering guidance on the Danish Students' Grants and Loans Scheme (SU), including SU loans, youth cards, and study abroad scholarships. It's a crucial hub for DTU students seeking financial support and information relevant to their studies in Denmark.

With services accessible via email, phone, and in-person visits, the SU Office ensures students are well-informed about their financial aid options.

For detailed assistance and more on how the SU Office can support your study journey at DTU, including contact details and office hours, visit their official page.

Support for Students with Special Needs at DTU

At DTU, inclusivity and support for all students, including those with special needs, is a top priority. The university's Special Educational Support (SPS) program is designed to provide assistance to students facing challenges due to functional impairments, ensuring they can pursue their studies on equal terms with their peers. This support covers a range of needs, from dyslexia and psychiatric diagnoses to chronic illnesses. DTU emphasizes confidentiality and respect for student privacy, offering personalized support plans that remain strictly between the student and the SPS unit.

For more information on the types of support available and how to apply, please visit DTU's Special Needs Support page.

Career Counseling at DTU

The DTU Career Centre is committed to assisting students in starting their careers by facilitating connections with companies, offering support in finding student jobs, internships, and full-time positions. Students are supported through several key offerings:

  • CV and Cover Letter Feedback: Personalized advice to refine your CV and cover letter, along with guidance on job search strategies and understanding the Danish job market.
  • Career Workshops & Networking Events: Opportunities to learn about crafting targeted applications and to connect with Danish companies through tech talks and career nights, enhancing your network and job prospects.
  • Online Courses: Access to crash courses on job application skills, including writing effective CVs and preparing for interviews, available on DTU's e-learning platform.
  • Job Postings in DTU Career Hub: A dedicated job portal for finding student jobs, internships, and full-time positions, aimed at DTU students and recent alumni.

For a detailed exploration of how each of these services can help jumpstart your career, visit the DTU Career Centre's official page.

Conclusion

From the initial steps of admission to the launching of a global career, DTU ensures every student is equipped with the resources, guidance, and support needed to navigate their academic journey and beyond. Whether it's through personalized study guidance, comprehensive career counseling, or specialized support for students with special needs, DTU stands as a pillar of support for its students, preparing them to make meaningful contributions to the world. This holistic approach to student welfare underscores DTU's commitment to excellence, not only in education but in student life and success beyond the campus.

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